Question 1

How does the digital QR code menu work?

Accepted Answer

It's simple. After subscribing, you upload your menu (PDF, image, or individual dishes) to our dashboard. The system generates a unique dynamic QR code for your restaurant. When the customer scans it with their phone, the menu opens instantly, without needing to install any app.

Question 2

If I change prices or dishes, do I need to print new QR codes?

Accepted Answer

No. That's the great advantage of our dynamic system. You can update prices, add daily specials, or remove sold-out items in your control panel, and the change is reflected on the same QR code immediately. Save hundreds of euros on reprinting.

Question 3

Can I use my own logo and colors on the QR code?

Accepted Answer

Yes! We offer a full customizer where you can adjust the colors to match your brand and insert your restaurant's logo in the center of the QR code, making it more professional and trustworthy for your customers.

Question 4

What happens if the customer has no internet or the signal is weak?

Accepted Answer

Our menu uses PWA (Progressive Web App) technology. This means that after the first scan, the menu is "saved" on the customer's phone. Additionally, our images are ultra-optimized to load instantly even on unstable internet connections (3G/4G).

Question 5

Will older customers be able to use the system?

Accepted Answer

Yes. Our focus is on maximum accessibility. There are no complex buttons or need for downloads. It's just "point the camera and scan." The design is clean, with legible fonts and intuitive navigation for all ages.

Question 6

Can I measure how many customers have accessed my menu?

Accepted Answer

Yes. In addition to a visit counter on your dashboard, we allow you to insert your Meta Pixel (Facebook/Instagram) and Google Analytics ID. This lets you know the exact volume of traffic and even run targeted ads for those who have already visited your establishment.

Question 7

Does the system replace the waiter service?

Accepted Answer

On the contrary, it enhances it. By freeing up the staff from the task of handing out and collecting physical menus, your employees have more time to be consultative, suggest wines, and serve with more speed and quality.

Question 8

Is it safe to pay for the subscription on the website?

Accepted Answer

Absolutely. All payments are processed securely by our payment provider. We do not store your bank details on our servers.

Question 9

Is there a lock-in period or cancellation fees?

Accepted Answer

No. Every account starts with a 60-day Pro Trial — no credit card required. You're only charged if you choose to subscribe after the trial. You can cancel anytime through your dashboard with one click, no hidden fees.

Question 10

Can I have multiple menus (e.g., Lunch, Dinner, and Wines) on the same QR code?

Accepted Answer

Yes. Our system allows you to organize the menu into clear categories (Starters, Fish Dishes, Meats, Wines, etc.). You can manage everything in a single dynamic link that adapts to your business needs at any time of the day.

Question 11

Which languages does EatQR support?

Accepted Answer

EatQR currently supports 4 languages: English, Portuguese, Spanish, and German. When you upload your menu, our AI automatically translates all your dishes and descriptions into each of these languages so international guests can read your menu in their own language.

Question 12

Can I try EatQR before paying?

Accepted Answer

Absolutely! Every new account gets a 60-day Pro Trial with full access — no credit card required. You can create up to 4 menus, use AI to extract your menu from a photo (3 uses included), and share it with your customers. When the trial ends, subscribe to keep everything running.

Question 13

Do I need technical skills to set up my digital menu?

Accepted Answer

Not at all. If you can use a smartphone, you can use EatQR. Just type your dishes and prices, organize them into categories, and your menu is live. On the Pro plan, you can even take a photo of your existing paper menu and our AI extracts everything automatically.

Question 14

What happens to my menu if I cancel my subscription?

Accepted Answer

Your data is never deleted. If your Pro Trial ends or you cancel your subscription, your menus go to draft mode (offline) but all your content is safely stored. Subscribe to Pro anytime to reactivate everything instantly.

Question 15

Can customers place orders or pay through the menu?

Accepted Answer

EatQR is designed to be a digital menu display, not an ordering system. Customers view your menu and then order with your staff as usual. This keeps the personal dining experience intact while eliminating the cost and hassle of printed menus.

Question 16

I already have my menu on my website and social media. Why do I need EatQR?

Accepted Answer

A website menu requires customers to search for your site, navigate to the right page, and often pinch-zoom a PDF. EatQR puts a scannable QR code right on the table — one scan and the menu loads instantly, auto-translated into the customer's language. Plus, you can update prices in seconds without touching your website.

Turn your menu into profit with QR codes you never have to reprint.

Get started in three simple steps

Create your account

Set up your menu

Print the QR once

Why restaurants love EatQR

Update prices in seconds

Boost sales with smart marketing

Blazing fast on any network

Instant multilingual menus

Edit in seconds, guests see it instantly

Simple plans, no surprises

Pro Trial

Pro

Frequently Asked Questions

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